Terms of Use

Guidelines and conditions for using our website and services

Last Updated: May 15, 2025

Introduction

Welcome to Hotel Astoria's website. These Terms of Use govern your use of the Hotel Astoria website (the "Website") and all content, services, and products available through the Website.

By accessing or using our Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any of its services.

Use of the Website

Acceptable Use

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

User Account

Some services on the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

Reservation and Payment

When making a reservation through our Website, you agree to provide current, complete, and accurate information. All reservations made through the Website are subject to our reservation policies and requirements, which may be updated from time to time.

Payment processing is subject to the terms and conditions of our third-party payment processors, in addition to these Terms of Use.

Intellectual Property

All content included on the Website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Hotel Astoria or its content suppliers and is protected by international copyright laws. All software used on the Website is the property of Hotel Astoria or its software suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

User-Generated Content

The Website may contain message boards, forums, bulletin boards, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials ("User Contributions") on or through the Website.

All User Contributions must comply with the Content Standards set out in these Terms of Use. Any User Contribution you post to the Website will be considered non-confidential and non-proprietary.

By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material according to your account settings.

Content Standards

These content standards apply to any and all User Contributions. User Contributions must, in their entirety, comply with all applicable local, national, and international laws and regulations.

User Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities, such as contests, sweepstakes, or other sales promotions, barter, or advertising.
  • Contain any material that is false, misleading, or designed to deceive.

Limitation of Liability

To the fullest extent permitted by applicable law, Hotel Astoria and its affiliates, service providers, employees, agents, officers, and directors shall not be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, any websites linked to it, any content on the Website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

Disclaimer of Warranties

Your use of the Website, its content, and any services or items obtained through the Website is at your own risk. The Website, its content, and any services or items obtained through the Website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

Hotel Astoria disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Hotel Astoria does not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

Indemnification

You agree to defend, indemnify, and hold harmless Hotel Astoria, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms of Use.

Changes to Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.

Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Bulgaria.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the courts of Bulgaria. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

Hotel Astoria
1, Astoria Alley
9007 Golden Sands
Varna, Bulgaria

Email: [email protected]
Phone: +359 5270 7200